Do you need help searching on iBistro?

The Library Catalogue is a large database. Databases are made up of records and records are made up of different fields. Each item has its own catalogue record, which is broken into separate fields (e.g. title, author, ISBN, publisher, date etc).

Use AND between the words when you are searching, for example, if you are searching for Flora's Lot by Katie Fforde, you need to type the following in the main search box: Fforde AND Flora's

Check out the Helpsheets for more search tips.

Logging on to iBistro

A PIN has replaced your old password. Your PIN is the last 4 digits of your library membership number.
To login:

• User ID: type 20112 followed by your library card number
• PIN: type the last 4 digits of your library card number

Once logged in you'll be able to renew the items out on loan to you, place some holds and use Hillingdon's e-Subscription services. Remember to change your PIN to something more memorable for you.

A faster service by email

In due course you will have the option of choosing to be emailed rather than being notified through the post. Emails can tell you when a book that you have reserved is ready for collection or alert you if an item you have borrowed is overdue. You can also find out about library news.

Reserve items (place a hold)

From now on, if you reserve or place a hold on an item:

• online - you will only have to pay the hold fee (50p) on collection.
• at the library counter - you will have to pay half of the hold fee (50p) when you place the hold and half (another 50p) on collection.

Listened to a good book lately...

Try our new eAudiobooks service for FREE during April and May!

You can download digital versions of over 500 unabridged best sellers and classic fiction titles, and then listen to them while you at work or as you workout at the gym!

Find It Fast!

Find it Fast! allows you to search iBistro by popular subject categories. For example the Animals category provides pre-defined searches for pets, fish, mammals, and within each of these there are further pre-defined searches. Find It Fast will soon include fiction searches, such as the Richard & Judy's BookClub list!

The children's version of Find It Fast will be Kids Library and will contain stories and information subject areas to help children with their homework.

Other Services Available Online 24/7

My Account:

• Review your account: view items you have on loan and edit your reservations (holds).
• Renew items you have on loan
• Place holds (50p per item)
• Change your PIN

Log into iBistro with your library card number and PIN to access all of Hillingdon Libraries e-Services