Do you need help searching on iBistro?

The Library Catalogue is a large database. Databases are made up of records and records are made up of different fields. Each item has its own catalogue record, which is broken into separate fields (e.g. title, author, ISBN, publisher, date etc).

Use AND between the words when you are searching, for example, if you are searching for Flora's Lot by Katie Fforde, you need to type the following in the main search box: Fforde AND Flora's

Check out the Helpsheets for more search tips.

Logging on to iBistro

Your PIN is normally the last 4 digits of your library membership number.
To login:

• User ID: type your library card number (if the first digit is 0, add the prefix 20112)
• PIN: type the last 4 digits of your library card number

Once logged in you'll be able to renew the items out on loan to you, place some holds and use Hillingdon's e-Subscription services. Remember to change your PIN to something more memorable for you.

Your New Library Card

From mid June, Hillingdon residents will be issued with their HillingdonFirst Card. This will be your NEW Library Card, so as soon as you receive it please destroy your old library card.

Reserve items (place a hold)

From now on, if you reserve or place a hold on an item:

• online - you will only have to pay the hold fee (50p) on collection.
• at the library counter - you will have to pay half of the hold fee (50p) when you place the hold and half (another 50p) on collection.

e-Services

• Search the library catalogues
• Find local information with the Community Information database
• Book a PC at your local library
• Access the very best online reference resources FREE OF CHARGE

In your library and from home!

Find It Fast!

Find it Fast! allows you to search iBistro by popular subject categories. For example the Animals category provides pre-defined searches for pets, fish, mammals, and within each of these there are further pre-defined searches. Find It Fast will soon include fiction searches, such as the Richard & Judy's BookClub list!

The children's version of Find It Fast will be Kids Library and will contain stories and information subject areas to help children with their homework.

Other Services Available Online 24/7

My Account:

• Review your account: view items you have on loan and edit your reservations (holds).
• Renew items you have on loan
• Place holds (50p per item)
• Change your PIN

Log into iBistro with your library card number and PIN to access all of Hillingdon Libraries e-Services